Scott Friedman, CSP, Chief Executive Officer
Scott Friedman, Certified Speaking Professional (CSP) and former President of the National Speakers Association (NSA), is an internationally sought after speaker and author. As a motivational humorist, Scott inspires and entertains with fun-filled, interactive and content-rich programs. He speaks on a variety of topics over 80 times a year. Although his main area of expertise is employee innovation, celebration and customer experience, Scott also specializes in using humor as a tool in sales, speaking and adapting to change. Read more…
Bill Taylor, CMC, Operations Officer and Treasurer
Having been a management consultant for over 45 years, Bill (although now “semi-retired”) still accepts an occasional assignment in the greater Seattle area. Focusing his practice on Strategic Pay and Personnel Issues, he works exclusively with the Boards of Directors and CEOs of privately-held, for-profit, Pacific Northwest companies. His efforts are devoted to helping those organizations align their reward systems with their values, cultures, and strategic goals. Often this involves strategic planning, goal setting, success measurements, team building, group problem solving skills, and related efforts. Read More…
Rebecca Morgan, CSP, CMC, Board Secretary
Rebecca is an international speaker, trainer and consultant specializing in creating innovative solutions for workplace effectiveness challenges. She’s appeared on 60 Minutes, Oprah, the Wall Street Journal, National Public Radio and USA Today as well as international media like Singapore’s Straits Times, the Malaysian Star, and the Brunei Times.
Rebecca is the bestselling author of 25 books, including Calming Upset Customers, Grow Your Key Talent, Remarkable Customer Service … and Disservice and Professional Selling. Read More…
For more than 27 years, Lynn has empowered individuals and teams in more than 20 countries, within Europe, the US, within Asia and in Australia and New Zealand. She has won two awards with Vistage International for her work with CEOs.
An accredited mediator with experience using a range of psychotherapeutic approaches, she has helped teams at every level in hundreds of organisations. This has included enabling them to resolve disputes that were impacting on the success of key teams.
Her success as a speaker lies in the sincerity with which her message is delivered, combined with her ability to explain complex theories about behaviour and relationships in a clear practical way that everyone understands and can relate to.