Scott Friedman, CSP, Chief Executive Officer

Scott Friedman, Certified Speaking Professional (CSP) and former President of the National Speakers Association (NSA), is an internationally sought after speaker and author.  As a motivational humorist, Scott inspires and entertains with fun-filled, interactive and content-rich programs.  He speaks on a variety of topics over 80 times a year.  Although his main area of expertise is employee innovation, celebration and customer experience, Scott also specializes in using humor as a tool in sales, speaking and adapting to change. Read more…


Bill Taylor

Bill Taylor, CMC, Operations Officer and Treasurer

Having been a management consultant for over 45 years, Bill (although now “semi-retired”) still accepts an occasional assignment in the greater Seattle area. Focusing his practice on Strategic Pay and Personnel Issues, he works exclusively with the Boards of Directors and CEOs of privately-held, for-profit, Pacific Northwest companies. His efforts are devoted to helping those organizations align their reward systems with their values, cultures, and strategic goals. Often this involves strategic planning, goal setting, success measurements, team building, group problem solving skills, and related efforts. Read More…



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Rebecca Morgan, CSP, CMC, Board Secretary

Rebecca is an international speaker, trainer and consultant specializing in creating innovative solutions for workplace effectiveness challenges. She’s appeared on 60 Minutes, Oprah, the Wall Street Journal, National Public Radio and USA Today as well as international media like Singapore’s Straits Times, the Malaysian Star, and the Brunei Times.

Rebecca is the bestselling author of 25 books, including Calming Upset Customers, Grow Your Key Talent, Remarkable Customer Service … and Disservice and Professional Selling. Read More…

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Lynn Leahy

For more than 27 years, Lynn has empowered individuals and teams in more than 20 countries, within Europe, the US, within Asia and in Australia and New Zealand. She has won two awards with Vistage International for her work with CEOs.

An accredited mediator with experience using a range of psychotherapeutic approaches, she has helped teams at every level in hundreds of organisations. This has included enabling them to resolve disputes that were impacting on the success of key teams.

Her success as a speaker lies in the sincerity with which her message is delivered, combined with her ability to explain complex theories about behaviour and relationships in a clear practical way that everyone understands and can relate to.
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The author of “Find Your VOICE as a Leader”, Paul N Larsen, MA, CPPC, is a certified executive coach and an experienced global leadership speaker and consultant. As a former C-level executive for a 3-billion- dollar organization, Paul has over 30 years’ of business experience with senior-level responsibilities within several international corporations.
Currently, Paul partners with industry-wide leaders and teams to find their unique leadership “VOICE” and create compelling and purposeful outcomes for their organizations.. He has a proven and successful track record in building leadership bench strength within the Fortune 100, start-up, and high-tech environments, consulting with such organizations as Twitter, Electronic Arts, Autodesk, Walmart Global eCommerce, BNP/Paribas, Charles Schwab, Kaiser Permanente and SAP.
Paul is a frequent speaker on leadership at corporate and professional association events and is a current member of the International Coach Federation (ICF), the National Speakers Association (NSA) and the Association for Talent Development (ATD). Having traveled to over 50 countries and experienced the difference one person can make in the lives of others, Paul is incredibly passionate about the mission of Together We Can Change the World.


Known as The Nichepreneur™ Coach, Susan Friedmann is an internationally recognized niche marketing expert and “how-to” coach. She is a prolific author, having written 14 books including her bestsellers, “Meeting & Event Planning for Dummies,” and “Riches in Niches: How to Make it BIG in a small Market,” She’s appeared on a variety of radio talk shows and as a guest expert on CNN’s Financial Network and Bloomberg’s Small Business. She’s worked with hundreds of companies representing more than 30 different industries in the North and South America, Europe, and South East Asia.

The owner and founder of Aviva Publishing, she’s dedicated to working with non-fiction authors to bring their book to market and find the right target audience to deliver their message. Susan also hosts the successful weekly podcast Book Marketing Mentors. From being chased by an elephant to hugging a tiger, from teaching yoga to being rescued by the National Guard, enjoying 4 grandchildren, and traveling with her life partner of 47 years, she leads a full and exciting life.

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